Criciya believes betting should be a source of enjoyment — not stress or hardship. Our responsible gaming policy is here to help you play within healthy limits.
Responsible gaming means keeping betting a fun experience — not a way to solve life's problems. That's what Criciya works toward.
You decide how much time and money you spend. criciya's tools put that control in your hands.
Responsible gaming at Criciya isn't an obligation — it's our philosophy. We believe online betting is only truly enjoyable when it's controlled, mindful, and within healthy boundaries. For the millions of cricket fans across Bangladesh, Criciya is a source of entertainment, and keeping it that way is a responsibility we take seriously.
The core of responsible gaming is simple — you decide how much you play, how much you stake, and how much time you spend. Criciya provides the information and tools to help you make those decisions. When betting starts disrupting the normal rhythm of your life, it's a sign that a break is in order.
Our responsible gambling program is built on three core principles: raising awareness, giving you control, and offering support when you need it. Every feature on criciya has been designed with these three goals in mind.
Betting is entertainment, nothing more. Never treat it as a solution to financial problems — that's the first principle of responsible gaming.
Criciya believes in full transparency. Every game outcome is completely random — there's no guaranteed strategy to win. That's why you should never chase your losses by placing bigger bets out of desperation. Betting stays enjoyable when you play with a clear head and a set budget.
Betting addiction often creeps up slowly — it's easy to miss the early signs. criciya wants you to stay aware of your own behavior. If the signs below sound familiar, consider using our responsible gambling tools.
There's no shame in recognising these signs. Problem gambling is a well-recognised mental health condition, and with the right support, full recovery is possible. Criciya is here for you — reach out to our support team or start using the responsible gaming tools below.
Criciya's responsible gambling program includes a range of powerful tools you can access directly from your account. These tools help keep your betting habits within healthy limits.
| Tool name | How to | Effective date |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount per day / week / month | Instant |
| Betting Limits | Cap the total amount you wager within a set period | Instant |
| Loss Limit | Set a maximum loss amount you're comfortable with over a given period | Instant |
| Session Time Limit | Decide how long you want to play in a single session | Instant |
| Cooling-Off Period | Take a break from betting for 1 day to 6 weeks | Instant |
| Self-Exclusion | Lock your account completely for 6 months to 5 years | Within 24 hours |
| Reality Check | Show your session details at set intervals | Instant |
Lowering a limit takes effect immediately. Raising one requires a 24-hour waiting period — this protects you from making impulsive decisions in the heat of the moment.
Feeling like you need a break? Use criciya's self-exclusion feature to temporarily close your account for a set period. During self-exclusion, you won't be able to place bets, make deposits, or receive any promotional offers.
Log in to your Criciya account and go to your profile settings.
Look for the "Responsible Gaming" option within the settings.
6 months, 1 year, 2 years, or 5 years — choose what works best for you.
Confirm your self-exclusion with the OTP sent to your registered mobile number.
A confirmation of your self-exclusion activation will be sent to your email within 24 hours.
Do not attempt to open a new account while self-exclusion is active. This violates our policy and defeats the entire purpose of self-exclusion.
You can also request self-exclusion through our support team. support@criciya.bet-email us or type "Self-Exclusion" in live chat — our team will guide you through the entire process.
Setting betting limits is Criciya's most effective responsible gaming tool. It keeps you in control of your budget and protects you from impulsive overspending.
Set the maximum amount you can deposit daily, weekly, or monthly. Once the limit is reached, Criciya will automatically block further deposits.
Set the maximum amount you're willing to lose in a given period. Once you hit that limit, betting is paused for the rest of that period. This helps prevent "chasing losses" — the urge to keep betting in an attempt to win back what you've lost.
Set a maximum session length for your betting. When time is up, Criciya will send you a reminder and can end the session if needed.
Setting limits isn't a sign of weakness — it's smart betting. Even criciya's most experienced users rely on these tools.
Answer the following questions honestly. If you say "yes" to more than three, consider using criciya's responsible gambling tools or reach out to our support team.
Criciya strictly enforces an 18+ policy. No one under 18 may use our platform — this is one of our core commitments.
Keep an eye on whether anyone in your household is using Criciya or any other online betting platform. Install parental control software on devices used by children or teenagers. If you suspect a minor is using Criciya, support@criciya.betto let us know.
The criciya team treats every minor protection complaint as a top priority and takes action within 24 hours.
Gambling addiction is a recognized mental health condition. There is no shame in it — with the right support, full recovery is possible. Criciya is always here for you. Some helpful resources are listed below:
Speak with our Bangla-speaking team via live chat or email, 7 days a week, 24 hours a day.
Email support@criciya.bet. Any responsible gambling request is handled within 72 hours.
Call the Bangladesh National Mental Health Helpline. Professional counsellors are ready to help you.
Talk to someone you trust. Family and friends are your greatest support on the road to recovery.
Asking for help takes courage. criciya is here for you — reach out today.
Criciya's 6 pillars of responsible gambling
Criciya verifies the age of every user at registration. No one under 18 is permitted to create an account — no exceptions.
From deposit limits to session time — it's all in your hands. criciya's smart tools help you build healthy betting habits.
Need a break? Use Criciya's self-exclusion tool to pause your account on your own terms — anywhere from 6 months to 5 years.
At regular intervals, Criciya will remind you how long you've been playing and how much you've spent.
All of criciya's responsible gambling information, tools, and support are fully available in Bengali. No language barriers.
Whenever you need help, criciya's Bengali-speaking support team is always available. Get a response via live chat within minutes.
Answers to the most frequently asked questions about responsible gaming
Join Criciya today with the assurance of responsible gaming. Use our smart tools to keep betting fun, always.